Razed's Terms & Conditions

1. General Terms & Introduction

Razed (hereinafter referred to as the "Platform" or "we") is an international online gaming and Sports Betting platform serving users in Bangladesh and across the globe. These Terms & Conditions ("Terms") constitute a legally binding agreement between razed and its users ("you" or "Player").

By browsing razed.im, creating an account, playing any game, or placing a bet, you are agreeing to these terms and conditions in full. Please read this document carefully before using the platform.

Razed reserves the right to update these Terms & Conditions at any time at its discretion. Continued use of the platform following any changes constitutes your acceptance of the revised terms.

2. Account Registration & Eligibility

To open an account with razed, you must meet the following requirements:

• You must be at least 18 years of age.
• You must not reside in a country where online gaming is completely prohibited.
• All information provided at registration must be accurate and truthful.
• Each individual may register only one account.
• Multiple accounts from the same device or IP address are prohibited.

KYC Verification

To ensure security and legal compliance, razed follows a KYC (Know Your Customer) process. You may be asked to verify your identity before making a withdrawal or after depositing a certain amount.

Documents typically required for KYC:

• Copy of National ID or Passport
• Proof of address document (utility bill or bank statement)
• Proof of Payment Method Ownership

3. Age Requirement — 18+ Only

Razed strictly prohibits gaming by minors (under 18). This is not just a legal requirement — it is our ethical responsibility.

• If a false age is provided at registration, the account will be permanently banned.
• All deposited funds may be subject to forfeiture.
• Razed may request proof of age verification at any time.
• Facilitating minors to gamble is a criminal offence.

4. Deposit & Withdrawal Policy

Razed supports fast and secure transactions through Bangladesh's leading mobile banking services. All transactions are protected by SSL encryption.

Deposit

Withdrawal

• Minimum withdrawal: ৳500
• For KYC-verified accounts, withdrawals are typically processed within 10–30 minutes.
• Bank transfers may take up to 1–4 hours to process.
• Withdrawals must be made using the same payment method used for the deposit.
• Withdrawals from bonus funds are not possible without making a deposit first.

5. Bonus & Promotion Terms

Razed offers a variety of bonuses and promotions to enhance the gaming experience for our players. Each bonus, however, comes with its own specific terms and conditions.

Wagering Requirement

A wagering requirement must be met before bonus funds can be withdrawn. The specific wagering conditions for each bonus are listed separately on the promotions page.

• Welcome Bonus: Wagering requirement is typically 30–40x the deposit plus bonus amount.
• Free spin winnings are subject to a 20–30x wagering requirement.
• Cashback bonuses generally carry no wagering requirements.
• Reload Bonus: Varies by offer.

General Bonus Terms

• Each bonus can only be used once.
• A minimum deposit requirement must be met to qualify for a bonus.
• Running multiple bonuses simultaneously is not permitted (subject to promotion terms).
• Bonuses must be claimed within a set timeframe and will expire if not used before the deadline.
• Razed reserves the right to void bonuses and suspend accounts in cases of fraudulent bonus activity.

6. Betting Rules & Gaming Conditions

Specific rules apply to both Sports Betting and casino gaming on razed.

Sports Betting

• Bets cannot generally be changed or cancelled once placed.
• If an event is cancelled, the bet is voided and the stake is refunded.
• Razed reserves the right to void bets placed at incorrect odds.
• A maximum win limit per single match may apply.
• Razed reserves the right to review suspicious betting patterns.

Casino Games

• All games use third-party audited RNG.
• Abnormal winnings resulting from technical errors may be voided.
• Game rules can be found in the information section of each game.
• In Live Casino, the dealer's decision is final.

7. Prohibited Activities

The following activities are strictly prohibited on the razed platform:

• Money Laundering: Using the platform for money laundering or any illegal financial activity is strictly prohibited.
• Multiple Accounts: Creating multiple accounts to take advantage of bonus offers.
• Software Abuse: Use of bots, scripts, or automation tools.
• Collusion: Colluding with other players to gain an unfair advantage.
• Bonus Fraud: Exploiting loopholes in bonus rules to gain an unfair advantage.
• Hacking: Any attempt to interfere with or compromise platform security.
• False Information: Using a false identity during registration or KYC verification.

Involvement in any of the above may result in permanent account closure, forfeiture of balance, and legal action where applicable.

8. Account Closure & Suspension

Razed reserves the right to suspend or permanently close accounts in the following circumstances:

• If evidence of a terms violation is found.
• Failure to cooperate with KYC verification.
• In cases of suspicious or unusual transactions.
• By order of a court or regulatory authority.

Voluntary Account Closure

You can close your account at any time. Contact our support team or activate self-exclusion from the Settings section. To learn more about responsible gaming, Responsible Gaming View page.

9. Limitation of Liability

Razed is committed to delivering the highest standard of service; however, our liability is limited in the following areas:

• For bets lost due to internet disconnection or technical errors.
• Due to delays on the part of third-party payment providers.
• If your account password is compromised or accessed by another person.
• For gaming opportunities missed due to unexpected server downtime.

10. Privacy & Data Protection

Razed takes the protection of your personal data very seriously. For full details on how we collect, use, and safeguard your information, please see our Privacy Policy page.

• Your information is never sold to third parties.
• KYC documents are stored securely.
• All data transfers are secured with SSL/TLS encryption.
• You can request deletion of your personal data (within legal limits).

11. Right to Amend Terms & Conditions

Razed reserves the right to modify these Terms & Conditions, in part or in full, at any time. When changes are made:

• Notice will be provided via email or on the platform prior to any significant changes.
• Updated terms take effect from the date of publication.
• Continued use of the platform after any changes constitutes acceptance of the updated terms.

We therefore recommend checking this page regularly.

12. Contact & Dispute Resolution

If you have any questions or complaints about these terms or razed's services, please get in touch:

• Live Chat: Available on the platform 24/7.
• Email: support@razed.im

We aim to resolve all complaints within 48 hours. In case of a dispute, we recommend reaching out to razed's support team first to work toward an amicable resolution.