Safe Gaming

On razed Responsible Gaming

Gaming is meant to be enjoyable — not stressful. At razed, we believe responsible gaming isn't just about rules; it's a commitment we make to you.

18+ Only Deposit Limit Self-Exclusion Reality Check

Important warning: Gaming is entertainment, not a source of income. Only play with money you can afford to lose. If you feel you're developing a problem with gaming, contact our support team right away.

What does responsible gaming mean?

Responsible gaming means enjoying gaming as a healthy form of entertainment — one where you stay in control. At razed, this has been a top priority from day one. Responsible gaming principles are built into every layer of our platform's design.

Online gaming is growing rapidly in Bangladesh. But along with that growth comes an increased risk of excessive gaming and financial difficulty for some players. razed wants you to enjoy gaming — but within healthy limits, without losing sight of your responsibilities to yourself and your family.

Our responsible gaming policy is built on three core principles: Control, awareness & support. We're here for you every step of the way on all three fronts.

Our commitment: razed never encourages you to play beyond your limits. Our success is built on your long-term enjoyment, not your losses.

Recognizing the signs of problem gaming

Gaming addiction or problematic gambling doesn't always appear overnight. Warning signs tend to develop gradually — catching them early makes all the difference. Watch out for the following:

High-Risk Warning Signs

  • Chasing losses by placing bigger bets
  • Borrowing money or dipping into savings to fund gaming
  • Hiding your gaming from family and friends
  • Feeling restless or irritable when unable to play

Signs of moderate risk

  • Occasionally going over budget
  • Difficulty focusing on work or studies
  • Having conversations with loved ones about gaming
  • Playing beyond the time you intended

Healthy Gaming

  • Setting a budget before you play
  • Accepting losses gracefully
  • Seeing gaming as one part of life, not all of it
  • Gaming Within Set Time Limits

Check in with yourself

Ask yourself the questions below. If you answer "Yes" to most of them, we recommend reaching out to our support team or using the self-exclusion tool.

1. Do you spend more on gaming than your budget allows?

Yes (Possible warning sign)No (Good)

2. Is gaming affecting your work, family, or sleep?

Yes (Possible warning sign)No (Good)

3. Do you place larger bets to try to recover money you've lost?

Yes (Possible warning sign)No (Good)

4. Do you feel anxious or irritable when you can't play?

Yes (Possible warning sign)No (Good)

5. Are your loved ones worried about your gaming?

Yes (Possible warning sign)No (Good)

3 or more "Yes" answers? Don't wait — reach out to us or activate self-exclusion now. It's not a sign of weakness; it takes real courage.

razed's Responsible Gaming Tools

Razed gives you a set of powerful tools to keep you in control. They are completely free and can be activated at any time from your account settings.

Free

Deposit Limit

Set a maximum daily, weekly, or monthly deposit limit. Once set, it takes effect immediately.

Instant

Self-Exclusion

Lock your account for a set period — anywhere from 1 week to permanently. You won't be able to log in while the exclusion is active.

Free

Reality Check

You'll receive reminders at set intervals showing how long you've been playing. Can be set anywhere from 30 minutes to 4 hours.

Free

Loss Limit

Set a maximum daily or weekly loss limit. Once you reach it, your session will end automatically.

Instant

Cooling-Off Period

Take a break for anywhere from 24 hours to 6 weeks. During this period, placing bets and making deposits will not be possible.

Free

Activity History

View your full gaming history, deposit and withdrawal records at any time. Stay informed.

To activate the tool: Log in to your account → go to "Settings" → "Responsible Gaming". If you run into any issues, our support team is ready to help.

How to Set Up Self-Exclusion

Setting up self-exclusion is simple. Just follow a few easy steps:

1

Log in to your account

Go to razed.im and log in with your username and password.

2

Go to Profile Settings

Click the profile icon in the top right corner and select "Account Settings".

3

Open the "Responsible Gaming" tab

On the Settings page, look for the "Responsible Gaming" option.

4

Choose your self-exclusion duration

Choose your preferred duration — 1 week, 1 month, 6 months, 1 year, or permanently.

5

Confirm

Confirm with your password. The change will take effect immediately and a confirmation email will be sent.

Important: Opening a new account while self-exclusion is active is strictly prohibited. This constitutes a breach of our terms and conditions, and any prior winnings may be forfeited.

Frequently Asked Questions

Lowering your deposit limit takes effect immediately. However, requests to increase the limit are subject to a 7-day cooling-off period. This is intentional — to prevent impulsive decisions to raise your limits.

Your account balance remains safe during self-exclusion. Once the exclusion period ends, or upon request through our support team, you will be able to withdraw your balance.

Start by having an open conversation with them. Help them use razed's self-exclusion tool. If needed, contact our support team — we also act on requests from third parties.

At each interval you set, a popup will appear on your screen showing how long you've been playing and how much you've won or lost. You can then choose to continue or stop.

Date of birth is verified at registration. The KYC process requires a national ID or passport to confirm your age. Any suspicious accounts are investigated and closed.

Need help?

If you're experiencing any issues related to your gaming, reach out to us directly. We don't judge — we help.

Log in to activate the tool support@razed.im

Useful Links

🛡️

Razed's Commitment

  • No entry for those under 18
  • All protection tools are free
  • 24/7 Bangla Support
  • Help without pressure
  • Your information is kept completely confidential

Healthy Gaming Tips

  • Set a budget before you play
  • Don't chase your losses
  • Don't play under the influence of alcohol
  • Take regular breaks
  • Gaming is not a way to earn money
  • Make time for family

Why is razed a leader in responsible gaming?

We don't just say it — we show it. Your protection is at the heart of every decision we make.

Instant Protection Tools

From deposit limits to self-exclusion — all tools take effect instantly. No waiting, no hassle.

Non-judgmental support

Our support team handles everything in complete confidence. No questions asked — just solutions. Speak to us in Bangla.

Transparent Gaming History

View your full gaming and transaction history at any time. Analyse it yourself and make informed decisions.

Strict age verification

Age is verified at every step, from registration through KYC. It is completely impossible for anyone under 18 to access the platform.

Automatic alerts

If unusual gaming patterns are detected, the system will automatically alert you — and our support team will reach out if needed.

Support for families

It's not just players — family members can reach out to us for support too. We're here to help protect the people you care about.

🎮

Play for fun, play responsibly

Gaming on razed isn't just about winning — it's a safe, enjoyable experience. Start using our protection tools today.

By registering, you agree to our Terms & Conditions and Responsible Gaming Policy you agree. 18+ only.

বাংলা