About Razed Answers to All Your Questions

Signing up with razed only takes a few details:

• An active email address
• A strong password (at least 8 characters)
• Your full name and date of birth
• Mobile Number (for verification)

Once you've submitted your details and verified your email, your account will be activated right away. The whole process takes just 2 minutes.

razed is strictly for users aged 18 and above. You must confirm that you are of legal age when registering. A government-issued ID may be required to verify your age during the KYC process.

No. Under razed's policy, each person may only hold one account. If an individual is found operating multiple accounts, both accounts may be closed and any funds held may be forfeited. This rule is in place to ensure fair and responsible gaming.

KYC (Know Your Customer) is an identity verification process. You may be required to complete KYC before making a withdrawal or once your transactions exceed a certain amount. Typically, one of the following documents is needed:

• National ID Card (NID)
• Passport
• Driver's License

Once KYC is submitted, your account is typically fully verified within 24–48 hours.

On the login page Go to the login page and click the "Forgot Password?" link. A reset link will be sent to your registered email address. The link is valid for 15 minutes. If you don't see it in your inbox, check your spam folder. For further assistance, contact us at support@razed.im.

razed supports all popular payment methods in Bangladesh:

• BKash – Direct Mobile Banking
• Nagad – Instant Transfer
• Rocket (DBBL) – Reliable Payments
• Bank Transfer – For selected banks
• Cryptocurrency – USDT, BTC, and more

Processing times vary by payment method:

• BKash / Nagad: typically 1–4 hours
• Bank Transfer: 1–3 business days
• Crypto: dependent on the blockchain network

If KYC verification is complete, your first withdrawal will be processed faster. Slight delays may occur during peak hours.

Limits depend on your payment method and account level. Generally:

• Minimum deposit: ৳500
• Maximum daily deposit: ৳5,00,000
• Minimum withdrawal: ৳1,000
• Maximum daily withdrawal: ৳50,000 for verified accounts

Limits may be higher for VIP members.

razed does not charge any deposit fees. However, payment gateways (bKash, Nagad, etc.) may apply their own charges, which are outside razed's control. A processing fee may apply to withdrawals in certain circumstances — this will always be shown before the transaction is completed.

Yes! razed offers an attractive welcome package for new members. You can get up to 150% on your first deposit, plus free spins and Sports Betting bonuses. Visit the Promotions page for full bonus terms and conditions.

The wagering requirement is the number of times you must bet your bonus amount before you can withdraw it. For example, a 30x wagering requirement on a ৳100 bonus means you need to place ৳3,000 in total bets. Each bonus has its own wagering terms, which are clearly stated before you claim the bonus.

Once you receive free spins, you'll find them in the "Bonus" section of your account. Click on the designated slots game from there and your free spins will be applied automatically. Free spins typically expire after 7 days — so make sure to use them in time.

A percentage of your net losses over a set period (typically weekly or monthly) is returned to you as cashback. VIP members receive a higher cashback rate. Cashback is usually credited directly to your balance and in many cases has no wagering requirements.

razed offers a massive game collection:

• Slots – From classic to Megaways, 500+ titles
• Live Casino – Baccarat, Roulette & Blackjack with real dealers
• Table Games – Poker, Andar Bahar, Teen Patti
• Crash Games – Aviator, JetX, and other popular crash titles
• Fishing Games – Fun arcade-style games

Many games offer a demo mode where you can play for free. However, to play with real money and win, you'll need to Log In register. Demo mode is not available for Live Casino games.

razed only offers games from licensed providers. Every game is powered by an RNG (Random Number Generator) and audited by independent third parties. Most slots have an RTP between 94%–97%, which is among the highest in the industry.

Yes. razed follows the highest security standards:

• SSL 256-bit encryption — all transactions are fully secured
• Two-Factor Authentication (2FA) option
• Automatic alerts for suspicious login activity
• Active Fraud Detection System
• Regular security audits

No. razed never sells or shares your personal information with third parties. Limited data may only be shared when required by law, under regulatory authority, or for payment processing purposes. For more details, please see our Privacy Policy Read here.

If you have any suspicions, take these steps immediately:

• Change your password immediately
• Log out of all active sessions
• Reach out to us at support@razed.im
• Request an immediate account freeze if you notice any suspicious transactions

Our security team will begin an investigation within 24 hours.

At razed, you can bet on all major sports events worldwide:

• Cricket – IPL, BPL, T20 World Cup, Test Matches
• Football – Premier League, La Liga, World Cup
• Kabaddi – National & International Tournaments
• Tennis, basketball, hockey, and much more
• E-Sports – CS:GO, Dota 2, PUBG

Live Betting, also known as in-play betting, lets you place bets in real time while a match is in progress. Odds shift moment to moment, so you can make quick decisions and take advantage of strategic betting opportunities. Live events are clearly marked on the Sports page.

The Cash Out feature lets you settle your bet partially or in full before the event is over. If things aren't going your way, you can lock in a partial return and reduce your risk. When Cash Out is available, you'll see a "Cash Out" button on your live betting slip.

In your account settings, you can set daily, weekly, or monthly deposit and betting limits. Limits take effect immediately once set, and increasing them requires a waiting period. For more details, Responsible Gaming page See here.

Yes. razed offers a self-exclusion feature. You can temporarily disable your account for a set period (from 1 week up to 6 months) through your account settings. During this time, logging in will not be possible. To permanently close your account, please contact support.