Data Protection

Razed's Privacy Policy

How much your personal information matters to us is explained in full on this page. razed never handles your data carelessly.

Last Updated: January 2026
Encrypted Never Sold to Third Parties GDPR-Compliant

By using razed.im, you agree to this Privacy Policy. Please read this page carefully to understand how your information is used. If you have any questions, support@razed.imto get in touch.

1. What Information We Collect

Razed collects certain information to keep the platform running smoothly and to provide you with the best possible service. This information falls into two categories — what you provide directly, and what our system collects automatically.

Personally Provided Information

Data Type When It Is Collected Required?
Full Name At Registration Yes
Email Address At Registration Yes
Mobile Number Registration / Verification Yes
Date of Birth For age verification purposes Yes
Residential Address During KYC Verification Yes
National ID / Passport During KYC Verification Yes
Payment information (mobile number) During deposit / withdrawal Yes
Support Messages Support Contact Hours Optional

Automatically Collected Information

  • IP address and geographic location
  • Browser type and version
  • Device Type & Operating System
  • Time and duration of platform access
  • Time spent on each page
  • How you arrived at the site (referral source)
  • Gaming History & Betting Activity

Commitment to Transparency: We only collect information that is genuinely necessary to operate the platform, ensure security, and meet legal obligations.

2. How Information Is Collected

Razed collects your information through several methods, each transparent and secure:

  • Provided Directly: Information you provide directly through registration forms, KYC uploads, support inquiries, or profile updates.
  • Automated Tracking: Browsing and usage data collected via cookies, local storage, and server logs.
  • Payment Providers: Transaction confirmation details from payment gateways including bKash, Nagad, and Rocket.
  • Third-Party Verification: From approved identity verification providers for KYC purposes.
  • Affiliate Sources: If you came to razed through an affiliate partner.

About Cookies: razed uses cookies. See the Cookie Policy section below for more details.

3. How Your Information Is Used

Razed uses your information only for specific, clearly defined purposes. Your data is never used for anything unnecessary or unauthorized:

  • Account Management: Registration, login, password recovery, and profile updates.
  • Service Delivery: Gaming, betting, deposit, withdrawal, and bonus processing.
  • Identity Verification: To complete the KYC process and confirm your age.
  • Fraud Prevention: To detect suspicious activity and protect both the platform and its users.
  • Legal Compliance: To comply with regulatory guidelines and anti-money laundering laws.
  • Customer Support: To handle complaints, inquiries, and support requests.
  • Personalization: To recommend games and promotional offers based on your preferences.
  • Analytics: Analyzing usage patterns to improve platform performance.

Marketing Communications: You can opt out of promotional emails at any time from your account settings. However, important transactional emails will continue to be sent.

4. Who Your Information Is Shared With

Razed never sells your information. However, limited data may be shared with trusted third parties where necessary to deliver our services or meet legal obligations:

  • Payment Providers (bKash, Nagad, Rocket): Limited payment information is shared solely to process transactions.
  • KYC Service Providers: With approved partners for identity verification purposes.
  • Game Software Providers: Limited information required for game operations.
  • Legal Authority: Under a court order or valid request from a regulatory authority.
  • Anti-Fraud System: With specialized services for fraud and money laundering detection.

Before sharing your information with any third party, we verify their data protection standards and share only what is strictly necessary. razed takes full responsibility for keeping your data secure.

5. Cookie Policy

Cookies are small text files stored in your browser. razed uses cookies to provide a secure and improved experience.

Types of Cookies We Use

Cookie Type Purpose Retention Period
Essential Cookies Login sessions, security, payments Deleted at end of session
Performance Cookies Page load speed, error tracking 30 Days
Functional Cookies Language preference, display settings 1 Year
Analytics Cookies Usage pattern analysis 2 Years

You can manage cookies through your browser settings. However, disabling essential cookies may cause some platform features to stop working.

6. Data Retention Periods

Razed does not retain your data longer than necessary. Retention periods vary by data type:

  • Account Information: For as long as your account is active, and for 5 years after closure (for legal compliance).
  • KYC Documents: 5 years after verification, or as required by law.
  • Transaction History: 7 years (in accordance with financial regulatory requirements).
  • Gaming Logs: 3 years.
  • Support Contact: 2 years.
  • Cookie Information: Based on cookie type (see above).

Deletion Request: You can request deletion of your data. However, certain information must be retained for a specified period due to legal and regulatory requirements.

7. Your Data Rights

Razed respects your data rights. You may exercise the following rights:

Right of Access

You have the right to know what information we hold about you.

Right to Rectification

You can request that we correct any inaccurate or outdated information.

Right to Erasure

You may request deletion of your information under certain conditions.

Right to Object to Processing

You may object to your information being used for marketing or analytics purposes.

Right to Data Portability

You may request a copy of your data in a commonly used, portable format.

Right to Restrict Processing

In certain circumstances, you can request that the processing of your information be restricted.

To exercise these rights support@razed.im. We will respond within 30 days.

8. Children's Privacy

Razed is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

  • Age is verified at the time of registration.
  • Any information found to belong to a minor will be deleted immediately.
  • The associated account will be terminated.

For Parents: If you believe your child has created an account on razed, please support@razed.imto get in touch.

9. Security Measures

Razed uses industry-standard security technology to protect your information:

  • 256-Bit SSL/TLS Encryption: All data transfers are encrypted.
  • AES-256 Storage Encryption: Stored data is kept in encrypted form.
  • Two-Factor Authentication (2FA): An extra layer of security for your account.
  • Firewall & DDoS Protection: Servers are protected against external attacks.
  • Regular Security Audits: Regular penetration testing conducted by third parties.
  • Trained Staff: A team trained in data privacy.

Keep in mind: No one can guarantee 100% security on the internet. That's why you should use a strong password and never share your login details with anyone.

10. Third-Party Services & Links

The razed platform integrates various third-party services, including game software, payment gateways, and analytics tools. Each of these services operates under its own privacy policy.

  • We do not control the privacy practices of third parties.
  • Only the information necessary to deliver the service is shared with third parties.
  • A Data Processing Agreement (DPA) is in place with each partner.

11. Changes to the Privacy Policy

Razed may update this Privacy Policy as needed. When changes are made:

  • The "Last Updated" date at the top of the page will be revised.
  • You will be notified by email of any significant changes.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.

We recommend checking this page regularly.

12. Contact Us

Contact us for any privacy-related questions, complaints, or to exercise your rights:

  • Email: support@razed.im
  • Live Chat: Available 24/7 on the platform
  • Response time: within 48 hours

To learn about our Terms & Conditions Terms & Conditions Visit the page. To learn about Responsible Gaming Responsible Gaming Visit the page.

Why is razed safe with your data?

A quick overview of our core privacy protection principles

End-to-End Encryption

Every transaction and piece of personal information is protected with 256-bit SSL encryption — virtually impossible for hackers to break.

Your data is never sold

Razed never sells your information. Only the minimum data necessary is shared with third parties, solely for the purpose of delivering our services.

Your Controls

You have full rights to access, correct, or delete your data. Reach out to us at any time.

Regular Security Audits

Regular security audits are carried out by third parties. Any vulnerabilities identified are addressed promptly to keep your information safe.

GDPR-Compliant

Razed adheres to international data protection standards. Your privacy rights are upheld in accordance with internationally recognized benchmarks.

24/7 Privacy Support

Our support team is always on hand for any privacy-related questions.

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Your data is safe — get started today

Your privacy is fully protected at razed. Enjoy gaming in a secure environment — open an account today and claim your welcome bonus.

By registering, you agree to our Privacy Policy & Terms & Conditions you agree to. 18+ only.

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